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| Warranty Service Procedure |
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All warranty claims must be supported by Mr. Mark original warranty card. |
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In the absent of warranty card due to misplace, prove of Delivery Order and /or cash bill authorized dearlers must be provided |
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All warranty starts from the date of purchase by the consumers |
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All terms and conditions shall follow strictly according to the terms and conditions stipulated in our official warranty card. Mr.Mark Tools shall not be responsible for any other claims. |
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For outstation warranty claims, Mr. Mark Tools shall not be responsible for transport charges. |
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Mr. Mark Tools shall only replace new tool if the damage unit is beyond repair within the warranty period. In no time the dealers can demand for new tool replacement. |
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Duration of warranty shall follow strictly to the warranty cards that accompany the tools which normally will carry a period of 3 months or 6 months (appendix as below) |
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All products are not entitled warranty if improvise |
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| WARRANTY PERIOD BY BRAND & PRODUCT |
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| WARRANTY PARTY BY BRAND |
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| WARRANTY PARTY BY AREA |
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| NOTE: |
Mr. Mark Tools (M) Sdn. Bhd. will try to achieve a turnaround time for warranty service within 4 working days from date of receiving such tools at our service centre subject to availability of parts. |
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| CURRENT SERVICE CENTRE |
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| MR MARK TOOLS (M) SDN BHD |
No.8, Jalan Anggerik Mokara
E31/E,Kota Kemuning,Sek.31,
40460 Shah Alam, Selangor D.E. |
| Tel/Fax: 03-5121 2514 |
| PIC: Mr. Too |
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| POWERNETIC SDN BHD |
No.7, jalan Wawasan 4/6,
Bandar Baru Ampang,
68000 Ampang, Selangor D.E. |
| Tel: 03-4270 5463 |
| Fax: 03-4270 5462 |
| PIC: Mr. Catherina |
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| FUTURE SERVICE CENTRE |
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| Johor Bahru |
Ipoh |
| Penang |
Muar / Malacca |
| Alor Setar |
Seremban |
| Kota Bahru |
Kota Kinabalu |
| Kuala Terrenganu |
Kuching |
| Kuantan |
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